— NWCCU Accreditation —

WVC has policies and procedures in place to address student complaints and concerns.  These are detailed in the WVC Student Handbook, which is available through the www.wvc.edu website, from the Student Programs office on the Wenatchee campus, or in Omak from the Student Resource Center.

In the event that an issue is not resolved through college processes, there are two external agencies with oversight over WVC. 

WVC is authorized by the Washington State Higher Education Coordinating Board. The HECB website states:

Students wishing to file a complaint regarding the loss of tuition and fees as the result of an unfair business practice against an institution that is authorized by the Higher Education Coordinating Board should submit a request to dainfo@hecb.wa.gov for the appropriate form. 

WVC is accredited by the Northwest Commission on Colleges and Universities.  The Commission website states:

The Northwest Commission on Colleges and Universities considers complaints regarding member or candidate institutions only when the reported conditions are substantially documented and are related to the Commission's eligibility requirements, standards, and policies. Complaints must be submitted in writing with an original signature of the complainant and addressed to the President.

The Commission assumes no responsibility for adjudicating isolated individual grievances; however, it may investigate individual complaints and reports to determine whether they reflect conditions within an institution that affect the quality of its programs or are detrimental to the general welfare. Before considering a complaint against a member or candidate institution, the Commission requires evidence that all relevant institutional grievance procedures have been exhausted. Complaints reviewed by the Commission are judged against the Commission's accreditation criteria in accordance with Policy A-14 Complaints Regarding Member or Candidate Institutions.