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Wenatchee Valley College
Medical Assistant Program
Fall Quarter 2014
HCA 115: Clinical Procedures I
Instructor:       Jan Kaiser, RN, Doug Harrell, CMA  Marilyn Brincat, RN,  Katie Ferguson (CMA), Andrea Goodwin (CMA) and Molly Motooka (CMA)
Office:              Wenatchi Hall
Phone:                682-6667 (Jan’s office)
Office Hours:   Tuesday and Wednesday. 2:00 – 4:00 & by appointment
Welcome to the heart of the MA program.  It is here in the Clinical Procedures classes that you will have the opportunity to learn how to apply what you are learning in the theory courses and learn the “hands-on” skills of medical assisting.  This is the first of a series of Saturday lab courses that will build upon one another.  The catalog description of this course follows:
Introduction to clinical procedures for the medical office, including charting, exam room preparation, and assisting with exams, vital signs, medical asepsis and universal precautions for blood and body fluids.  Prerequisite: acceptance into the Medical Assistant Program.
Required Textbooks
TEXT: The Medical Assistant; Kinn Book
Nursing Drug Book: Nursing 2013 Drug Handbook: By Lippincott/Williams & Wilkins
MA Notes: pocket guide; FA Davis
Optional Textbook
Tabers Medical Dictionary.
Required Equipment
Each student must purchase and bring his/her own stethoscope. White pants (NO Jeans), white shoes and solid scrub top, watch with second hand and name tag. Name tag will be your student ID card from WVC with the lanyard provided by the college. (Lanyard must be used)
Teaching Methods
This is a very interactive class.  Students are expected to attend all classes and participate fully.  Teaching methods will include lecture, group discussion, small group projects, individual projects & assignments, and lots of “hands-on” practice.  You will be expected to achieve a minimum level of competency in your skills by the end of the quarter.  Evaluation of learning will include written examinations and skills demonstration.
Purpose of the Course
The purpose of this course (and the overall program) is to prepare you to function competently and safely as a Medical Assistant in a “real world” setting.  During the 4th quarter of this program you will have an opportunity to practice and gain proficiency in your skills during the externship experience.  During this experience you will “work” for 160 hours as a Medical Assistant with preceptor guidance. This is a fun and exciting experience.  It can also be a demanding and sometimes stressful experience.  Before you may enter the Externship you must demonstrate the ability to perform the required clinical skills in a safe and competent manner.  This includes the “hands on” skills and the ability to critically think.  This refers to the ability to apply your knowledge, look at the “big picture” and problem solve in a reasonable and competent manner.  You must also demonstrate communication skills, a positive, professional attitude, and good work habits.  
Attendance Policy and Make-up
Attendance in this class is mandatory. If you miss a class you will be issued a Clinical Failure Incident Citation (see front of Clinical Evaluation Form).  Each class runs for 7 hours and covers an enormous amount of material.  It is very difficult to make up lost content since much of it involves hands-on practice and interaction with classmates.  If more than one class is missed during the quarter, the student will not pass the courseIf you do miss a class or an exam, you must notify the instructor in advance as you would an employer.  An attendance log will be kept in the lab for you to sign in and out.  This will also be used to record any time you spend in the lab during the week. 
If you miss 1-3 hours of a Saturday class, that will count as ½ day missed. Over 3 hours will be considered as a full missed class. More than ONE missed class will result in failure of the program.
If you miss an exam without advance notice you will receive a score of zero and will not be allowed to make up the exam. However if you call me ahead of time I will be happy to schedule a make-up exam within a reasonable time-frame (i.e. within the next week).   Ten percent will be deducted from the score of make-up exams. Clinical testing (practical exam) cannot be made up.
Punctuality is also important.  Waiting to start class while the late arrivals show up is a waste of valuable class time and is inconsiderate of those who made the effort to arrive on time.  Furthermore, punctuality is a habit that is important to employers.
Personal Accountability
We have very high expectations of you.  You will be expected to take full personal responsibility for your own education.  You are expected to be fully accountable for continually assessing your own progress and being aware of your strengths and areas of needed improvement.   This includes the following:
·         If you miss part or all of a class, it is YOUR responsibility to be active and assertive in finding out what you missed and getting all pertinent material (handouts, lecture notes, etc.).
·         If you become aware (through your own observations or feedback from others) that your performance is deficient in any way, you must be accountable to do what is needed to remedy this.  I am more than happy to coach you inside of or outside of class (make an appointment) and help you with this
My personal goal is to prepare each of you to be the best CMA that you can be.
I will give you as many learning opportunities as I can. We will be going to different facilities, having guest speakers and doing as much hands on as we can. I am open to new ideas and suggestions to better the program. Please feel free to express your ideas.
I do require as much dedication to the program from you as I give. We are all committed to being here every Saturday. I know there are other things we’d all to be doing on Saturday, but this is now your LIFE.
Let’s have a good time, learn with each other and from each other and support each other through this next year. Welcome to the Medical Assistant Program.